Frequently Asked Questions

1. Are the prices here on the website wholesale prices?

Yes! They are half the price that is in the store.

2. What is the minimum wholesale order?

$100 USD

3. Is there a discount for Volume Purchasing?

Yes! They will be automatically applied at checkout.

Check discounts with this link:

https://www.fantasyworldjewelry.com/pages/volume-discounts

4. I do not have a Department of Revenue Tax Resale Certificate. Can I still register?

Yes, this document is only required if your business is tax exempt for purchases. We cannot use your Employer ID Number as your Department of Revenue Resale Tax Certificate. This document allows you to buy merchandise without paying taxes for the purpose of reselling it.

You will however, always need to upload a copy of your ID (driver's license) to create your wholesale account.

5. I Would like to know if you guarantee the jewelry?

Yes, 6 months for color change (Receipt is required). We do not have an official guarantee paper since it is ultimately not solid gold.

6. How do I clarify something in an order?

You can always write a "Note" for your order in the Notes section when you check out. We will always read the notes before we start the order and will contact you if we have any questions.

You can also email us at sales@fantasyworldjewelry.com.

7. Do you make custom designs for your customers?

Yes! Please send an email with all information and measurements of the custom piece. The minimum to order is 100 pieces of each style. We required half of the order payment as a deposit to start the production. Sometimes we charge extra for the new molds, it depend on the item. The process will take 1-2 months to be completed.

8. Do you offer Samples?

No. we don't, but you can get a lot of styles within the $100 minimum order value paying wholesale prices.

9. How long does it take to receive the order?

Orders are usually shipped within 1-2 business days (excluding weekends and US holidays), plus transit days depending on the shipping option you selected on the order. The price depends on your location, the carrier and the option that you selected at checkout.

10. Can I make returns?

Yes, please check our policies.

11. Do you send international orders?

Yes, we ship all over the world. Customers are responsible for customs and import taxes.